Introducing a groundbreaking service in the market, the NOS AI Consultant. This is the first consultant of its kind conceived, created, and adapted by NOS d.o.o., drawing on our extensive experience working with a large number of clients across various business sectors.

The NOS AI Consultant, an artificially intelligent conversational bot, is a software entity that utilizes artificial intelligence (AI) technologies to simulate human conversation. Leveraging various natural language processing, machine learning, and other AI technologies, the NOS AI Consultant understands user questions and expressions, providing appropriate responses or information.

Depending on its intended purpose, the NOS AI Consultant can be employed for various tasks, commonly serving as customer support and information provision.

As part of its digitalization services, NOS d.o.o. offers clients the option of implementing a customized NOS AI Consultant. The NOS AI Consultant is fully tailored to the operations of the introducing company, significantly enhancing employee knowledge and optimizing communication processes within the organization.

Each NOS AI Consultant undergoes ‘training’ with data and instructions provided by you, drawing information from various sources such as websites, written documents, FAQs, and more. To ensure that the NOS AI Consultant provides accurate responses after ‘training,’ a testing phase is conducted. This step verifies that the received data is correct and that the AI Consultant will deliver completely accurate and comprehensible answers to queries.

If the responses are not satisfactory, it is necessary to review and adapt the training data.

To enhance the quality and precision of responses, the NOS d.o.o. team will conduct thorough testing and collaborate with you to adjust instructions. This ensures that the materials used to ‘train’ the NOS AI Consultant result in high-quality responses.

1. Support During Implementation and Customization of NOS AI Consultant:

We provide comprehensive support to clients during the implementation phase of the NOS AI Consultant. This includes customizing the NOS AI Consultant to meet specific client needs, integrating it with existing systems, and ensuring the solution aligns with business requirements.

2. Expert Support and Client Education:

In addition to implementation support, we offer expert assistance, system operation documentation, and client education. Our goal is to ensure that clients fully understand the capabilities of the NOS AI Consultant and how to best leverage them.

3. Personalized Approach to Clients:

We recognize that each client has unique needs and challenges. Therefore, we provide a personalized approach in our client relationships, understanding business goals, and offering solutions that address specific client needs.

4. Performance Monitoring and Client Feedback:

We actively monitor the performance of the NOS AI Consultant and gather client feedback. This helps us continuously improve the service, adapt to changes in business needs, and maintain a high standard of client satisfaction.

1. Availability:

The NOS AI Consultant is always available and ready to provide support and information at any time, allowing users access to information whenever they need it. This ensures that all information is consistently available in one place.

2. Quick Response:

The NOS AI Consultant responds to queries instantly, resulting in the rapid resolution of potential issues. This is crucial in situations where users require urgent information.

3. Scalability:

The NOS AI Consultant can handle a large number of users simultaneously, making it suitable for use in organizations with a high volume of users and queries.

4. Consistent Responses:

The NOS AI Consultant provides each user with answers from the same source, ensuring consistent responses and minimizing the possibility of discrepancies in answers and confusion.

5. Time and Resource Savings:

When using the NOS AI Consultant, users receive immediate responses to queries, eliminating the need to spend time searching through written instructions or waiting for a human agent’s response. This reduces the need for human interventions, resulting in time and resource savings.

The advantages of implementing the NOS AI Consultant are numerous, including continuous availability of information, quick response to queries, handling a large number of users, and providing consistent answers from reliable sources. In addition, the implementation of the NOS AI Consultant brings time and resource savings to users by eliminating the need for long waiting times and manual searches for information.

NOS d.o.o. not only provides support during the implementation of the NOS AI Consultant but also emphasizes a personalized approach to clients, addressing their unique needs and goals. With expert support and education, the company ensures that clients fully understand the capabilities of the NOS AI Consultant and make the most of its features.